The Association between SBAR (Situation, Background, Assessment, Recommendation) Communication Methods with Patients’ Safety Culture Application in A.W. Sjahranie Hospital Samarinda
DOI:
https://doi.org/10.18533/journal.v9i9.1951Abstract
Preface: SBAR communication method is an effective communication which aims to improve patients’ safety. The use of SBAR communication methods is not fully optimized and accustomed. For these reasons, this research is aimed to find out the relation between the SBAR communication methods with the patients’ safety culture application.
Methods: The type of this research is quantitative with analytic study and cross-sectional design. The total population of this research is 452 people that spread to 14 service units. Sample of 77 people used a purposive sampling technique. Instruments that used are SOP from PPSDMK of Indonesian Health Departments and AHRQ issued patients’ safety culture questionnaires. SBAR observation data was taken during the process of shifts handover between nurses, and continued with answering questionnaires. The data are then analyzed using univariate and bivariate analysis with Chi Square test.
Result: From the tests are obtained that the score from situation variable of p=0,001, background variable of p=0,003 and assessment variable of p=0,006, and recommendation variable of p=0,001. The result of p value < 0.05 (Sig. 95%) therefore Ho is rejected and Ha is accepted with the result that there is a relation between SBAR communication methods with patients’ safety culture application.
Conclusion: There is a relation between SBAR communication methods with patients’ safety culture application. It is highly suggested for Hospital to improve the application of SBAR communication methods and patients’ safety culture that is not yet fully optimized.
Keywords: Communication, effective, SBAR, patients’ safety culture
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