Factors influencing the Conception of Rumours in Workplace

Mohd Mursyiddin Abdul Manaf, Erlane K Ghani, Ismie Roha Mohamed Jais

Abstract


The study aims to provide understanding on the way people understand rumours at their workplace from the other person’s perspective.  Specifically, this study examines the factors that influence the conception of rumours. Using purposive sampling and the researchers as the instrument, this study found that the conception of rumours in workplace are caused by several factors and these factors are categorised into rumour context and functions reliant and rumour content reliant. Rumour context and functions reliant comprise of ambiguity, making sense of unclear issues, threat management and self-image enhancement. Rumour content reliant includes instrumentally relevant and communicated information statements, not so sure, it is a matter of assumption and as a mode of transmission and structure. This study also found that frustration is a foundation to rumour’s gateway. The findings in this study highlight the widespread, yet remarkably under-researched practice in organisational behaviour in relation to informal communications.


Keywords


Rumours; Workplace;rumour context and functions reliant;rumour content reliant;people.

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DOI: http://dx.doi.org/10.18533/journal.v2i6.132

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Journal of Arts and Humanities (Print) ISSN:2167-9045

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[Journal of Arts and Humanities previously published by MIR Center for Socio-Economic Research, MD, USA. From February 2018 this journal is published by the LAR Center Press, OR, USA]